Privacy statement

We collect personal information as volunteered by you in any registration forms and subscriptions. However, you can access our website without disclosing any of your personal data

We also collect non-identifying information to help us to understand how supporters use our site, and to make improvements. This information consists of your IP address, your browser (e.g. Internet Explorer), when you visited and which pages you visited or downloaded during your visit. We cannot use this information to find out anything at all about you, and will not share any individual information unless required to do so by law.

Cookies Policy

What is a cookie?

A cookie is a small file that is sent to your computer or mobile phone that lets us know that you have used our website before.

You can find out more about how cookies work on the BBC website

How we use cookies

When you visit this website, we use Google Analytics cookies to understand how the website is being used so we can make it easier and more enjoyable for you to browse.

Cookies collect information in an anonymous form. This means we don’t know who the information has come from and we don’t make any attempt to find out.

We use these cookies to understand things such as how many people are using the website, which pages are most or least visited. We can also see where users have come to the site from and the pages they visited before. We view this information in reports (provided by Google Analytics) so we can see how well the website is working.

We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting this websites. We will not link any data gathered from this site with any information from any source that could be used to identify you.

If we do want to collect personal information about you through our website, we will be up front about this. We will make it clear when we are collecting personal information (such as your name or age) and will explain how we will use it.

If you want to know more about Google Analytics cookies you can view their privacy information here: Learn more

How to control or delete cookies

You may refuse the use of cookies by changing your internet browser settings to disable the use of cookies.

In Internet Explorer, click on Tools, click on Settings, click on the Privacy tab and then use the slider bar to choose the level of privacy you want.

In Firefox, click on Tools, click on Options, click on Privacy, click on the Cookies tab and choose your level of privacy.

For other browsers and more information about cookies please go to: www.allaboutcookies.org

Please note that if you control or delete these cookies it may mean that some areas of the site do not work well for you; you may experience slower running times and you may not be able to access all website content.

Her Centre Data Privacy Notice

1. Who are we?

Her Centre is the data controller (contact details below). We are a registered charity whose mission is to engage, enable and empower women to move away from abuse, and to move forward with their lives. Any personal data that we collect will only be in relation to the work we do with our users and through our relationship with supporters, donors and funders.

2. What information is being collected?

We collect information for service users to provide a robust service and collect information as volunteered by you in any registration forms and subscriptions.

However, you can access our website without disclosing any of your personal data. We use Google analytics a third-party service to collect standard non-identifying information to help us to understand how supporters use our site, and to make improvements. This information consists of your IP address, your browser (e.g. Internet Explorer), when you visited and which pages you visited or downloaded during your visit. We cannot use this information to find out anything at all about you and will not share any individual information unless required to do so by law.

3. How do we process your personal data?

Her Centre complies with its obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes:

For service users to provide a service

For attendees at training to administer and record training as anonymised data

To fundraise and promote the interests of the charity

For data returns to funders

To maintain our own accounts and employee records (including the processing of gift aid applications)

To inform you and those on our mailing list of news, events, activities and services running at the Her Centre.

4. What is the legal basis for processing your personal data?

Explicit consent of the data subject so that we can keep you informed about news, events, activities and services and process your gift aid

Processing is necessary for carrying out obligations under employment, social security or social protection law, or a collective agreement

Processing is necessary to fulfil contractual obligations.

There is no disclosure to a third party without consent

5. Sharing your personal data

Your personal data will be treated as strictly confidential. We will only share your data with third parties outside of the organisation where there is a legitimate reason to do so, for example providing monitoring data to our funders. We will take steps to anonymise the data we provide (i.e. collective reporting on gender, ethnicity, age, etc.).  If identifiable data is to be shared, we will seek your consent.

6. How do we protect personal data?

We take appropriate measures to ensure that the information discussed to us is kept secure, accurate and up to date and kept only for as long as necessary for the purpose for which it is used. This is done through password protected electronic files and locked paper filing.

7. How long do we keep your personal data?

We keep data in accordance with the guidance set out in the Her Centre’s Data Protection Policy. Specifically, we retain our supporter database while it is still current; gift aid declarations and associated paperwork for up to 6 years after the calendar year to which they relate.

8. Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

The right to request a copy of your personal data which Her Centre, holds about you; The right to request that Her Centre, corrects any personal data if it is found to be inaccurate or out of date;

The right to request your personal data is erased where it is no longer necessary for Her Centre to retain such data;

The right to withdraw your consent to the processing at any time;

The right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability);

The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

The right to object to the processing of personal data;

The right to lodge a complaint with the Information Commissioners Office.

9. Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

10. Contact Details

To exercise all relevant rights, queries of complaints please in the first instance contact the Data Protection Officer (Stacy Smith) or email: info@hercentre.org

You can contact the Information Commissioners Office on 0303 123 1113 or via email: https://ico.org.uk/global/contact-us/email or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.